Evien Physiotherapy Privacy Notice 

Updated: 10/04/2026

 

Who we are 

Evien Physiotherapy provides personalised physiotherapy services, specialising in elderly care, neurological rehabilitation in the comfort of your own home as well as  care home/nursing home settings.

 

Contact details:
Email: contact@evienphysiotherapy.co.uk

Phone: 07343047013

 

What information do we collect?

We may collect and store the following information:

Personal information

  • Name
  • Address
  • Date of birth
  • Phone number and email address
  • Emergency contact details

Medical information 

  • Medical history
  • GP details
  • Diagnosis and treatment information
  • Assessment notes and progress records

 

Why we collect your information

We collect your information to:

  • Provide safe and effective physiotherapy treatment
  • Communicate with you about appointments and ongoing care
  • Liaise with other healthcare professionals (with your consent where required)
  • Maintain accurate clinical records
  • Meet legal and professional obligations

 

Legal basis for processing

We process your data under the following legal bases:

  • Provision of healthcare (healthcare purposes)
  • Contract (to deliver agreed services)
  • Legal obligation (for record keeping and regulatory requirements)
  • Consent (where required, e.g., sharing information with third parties)

 

How your information is stored

Your information is stored securely by the following methods:

  • Paper records are kept in locked storage
  • Digital records are password-protected and stored on secure devices or systems
  • Only authorised individuals have access

 

How long we keep your data

We retain your data and records in line with professional guidelines:

  • Typically, 8 years after your last treatment

After this period, your data will be securely destroyed.

 

We may share your information with:

  • Your GP
  • Other healthcare professionals involved in your care
  • Legal or regulatory bodies if required

Your information will only be shared when necessary and, where appropriate, with your consent.

 

Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Restrict or object to processing
  • Withdraw consent at any time (where consent is the basis)

To exercise any of these rights, please contact me using the details above.

 

How to complain

If you are unhappy with how your data is handled, please contact me directly in the first instance by phone or email.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

https://ico.org.uk/

 

Changes to Evien Physiotherapy Privacy Notice

This privacy notice may be updated from time to time. The latest version will always be available upon request and on our website.

 

Acknowledgement

By engaging in Evien Physiotherapy services, you acknowledge that you have been made aware of this Privacy Notice and understand how your data will be used.